REFUND POLICY

We here at Hyacinth Bouquets pride ourselves on providing you with the highest quality flowers and customising designs to suit your personal needs. Your business is very important to us and we understand that your requests should be delivered to the recipient per your direct specifications.

Due to the perishable nature of our products, we only consider complaints regarding quality up to 7 days following the delivery date.

Due to the availability of some flowers and products, Hyacinth Bouquets reserves the right to substitute.